Terms & Conditions

These Terms and Conditions ("Terms") govern the relationship between you ("the User" or "the Player") and SPORTIUM APUESTAS DIGITAL S.A.U. ("the Operator"), operating the website sportium-bet-ca.com ("the Website"). By registering an account and using our services, you agree to be bound by these Terms. These Terms are effective as of November 6, 2025.

1. Definitions and Interpretation

To ensure clarity and transparency regarding your rights and obligations under this agreement, the following terms shall have the specific meanings ascribed to them below:

Operator: Refers to SPORTIUM APUESTAS DIGITAL S.A.U., a registered company headquartered in Spain (subsidiary of CIRSA), managing the services provided on sportium-bet-ca.com.
User/Player: Any individual who has successfully registered an account on the Website and accepted these Terms.
Account: The personal profile created by the User to access the services, deposit funds, and place bets.
Bet/Wager: A financial transaction where the User stakes money on the outcome of a future event, subject to the rules of the specific game or sporting event.
Bonus: Promotional funds, free spins, or other incentives credited to the Account, which are distinct from cash deposits and subject to specific wagering requirements.
Website: Specifically refers to the domain sportium-bet-ca.com and its localized versions available in Canada.

2. Account Registration and Verification

Access to the services provided by sportium-bet requires the creation of a verified User Account. The registration process is designed to comply with international Anti-Money Laundering (AML) standards and Canadian regulatory expectations regarding player identity and age verification.

2.1. Eligibility and Age Verification

Legal Age Requirement: Registration is strictly prohibited for individuals under the age of 18, or the legal age of majority in their specific Canadian province or territory (e.g., 19 in Ontario, British Columbia), whichever is higher. The Operator reserves the right to request proof of age at any stage.
Jurisdictional Restrictions: Residents of jurisdictions where online gambling is prohibited by law are not permitted to register. It is the User's sole responsibility to ensure that their use of the Website complies with applicable local laws.

2.2. Registration Obligations

Accuracy of Information: Users must provide accurate, current, and complete information during registration, including full legal name, valid residential address in Canada, and contact details.
Single Account Policy: Users are permitted to open only one account with sportium-bet-ca.com. Duplicate accounts created to circumvent restrictions or abuse bonuses will be terminated, and all associated funds may be confiscated.
Security Credentials: The User is solely responsible for maintaining the confidentiality of their login credentials. Any actions performed under the User's Account are deemed to be performed by the User.

2.3. Know Your Customer (KYC) Procedure

Upon registration or prior to the first withdrawal, the Operator will mandate a verification process. Users may be required to submit digital copies of identification documents (passport, driver's license), proof of address (utility bill, bank statement), and proof of payment ownership. Failure to provide satisfactory documentation may result in account suspension.

3. Betting and Gameplay Rules

All gaming activities on sportium-bet-ca.com are subject to strict procedural rules to ensure fairness and integrity. By placing a bet, the User confirms they have read and understood the specific rules applicable to that game or sporting event.

3.1. Placing and Acceptance of Bets

Confirmation: A bet is only valid once it has been accepted by the Operator's system and a transaction code has been generated. The User should verify their bet history to ensure acceptance.
Limits: The Operator reserves the right to set minimum and maximum betting limits for individual events or markets. These limits are subject to change without prior notice.
Voiding Bets: We reserve the right to void any bet made in error (e.g., obvious odds errors), bets placed after the start of an event (except for legitimate live betting), or bets where the outcome is already known.

3.2. User Conduct

In live dealer games and chat functionalities, Users must conduct themselves politely. Harassment, abusive language, threats toward staff or other players, and the use of software aids (bots) or artificial intelligence to manipulate gameplay are strictly prohibited. Violation of this clause will result in immediate banishment from the platform.

4. Bonus Terms and Conditions

Bonuses and promotions offered on sportium-bet are privileges meant to enhance the entertainment experience. They are subject to specific terms that prevail over these general Terms in the event of a conflict.

4.1. Activation and Wagering

Wagering Requirements: Unless stated otherwise, all bonuses are subject to a wagering requirement (playthrough) before funds can be withdrawn. For example, a bonus may need to be wagered 30 times (30x) the bonus amount.
Game Contribution: Different games contribute differently towards wagering requirements. Slots typically contribute 100%, while table games may contribute significantly less or nothing at all.
Timeframes: Bonuses are valid for a specific period (e.g., 7 or 30 days) from the date of issuance. If the wagering requirements are not met within this timeframe, the bonus and any associated winnings will expire and be removed.

4.2. Bonus Abuse Policy

The Operator maintains a zero-tolerance policy towards bonus abuse. Strategies such as placing "safe bets" (e.g., betting on Red and Black simultaneously in Roulette) to clear wagering requirements, or using minimal risk wagering tactics, are prohibited. We reserve the right to withhold any withdrawals and/or confiscate all winnings and bonuses for irregular play.

5. Payments and Withdrawals

The Operator provides secure and efficient payment methods tailored for Canadian users, ensuring compliance with financial regulations. All financial transactions on sportium-bet-ca.com are processed through secure encryption channels.

5.1. Deposits

Methods: We accept various payment methods including credit/debit cards, e-wallets, and potentially cryptocurrency where applicable. The payment method used must be registered in the User's own name.
Minimums: Minimum deposit amounts apply and are displayed on the cashier page.
Source of Funds: The Operator reserves the right to request proof of the source of funds deposited to prevent financial crime.

5.2. Withdrawals

Processing Time: Withdrawal requests are processed within a reasonable timeframe (typically 24-48 hours for approval), subject to successful account verification.
Refund Policy: Bets and deposits are generally non-refundable. Refunds are only issued in exceptional circumstances regarding technical errors, at the sole discretion of management.
Closed Loop Policy: To comply with anti-money laundering regulations, withdrawals generally must be processed to the same method used for the deposit.

6. Limitation of Liability

While the Operator strives to provide a high-quality service, the Website is provided on an "as is" and "as available" basis. The Operator explicitly disclaims liability for certain events and circumstances as outlined below.

6.1. Service Limitations

Technical Failures: The Operator is not liable for downtime, server disruptions, lagging, or any technical failure of the internet service provider or telecommunications network that prevents access to the Website.
Accuracy of Data: While we endeavor to ensure all information (including odds and scores) is correct, the Operator accepts no liability for errors in such data. It is the User's responsibility to verify information before betting.

6.2. Liability Cap

To the maximum extent permitted by applicable law, the Operator's total liability to the User for any claim arising out of or relating to these Terms or the use of the service shall not exceed the amount of the stake or wager that gave rise to the relevant claim. Under no circumstances shall the Operator be liable for indirect, special, or consequential damages, including loss of profits.

7. Intellectual Property Rights

All content available on sportium-bet-ca.com, including but not limited to text, graphics, logos, software, audio, and the "Sportium" brand name, is the exclusive property of SPORTIUM APUESTAS DIGITAL S.A.U. or its licensors.

Users are granted a personal, non-exclusive, non-transferable license to use the software solely for playing games on the Website. Any unauthorized reproduction, modification, distribution, or reverse engineering of the Website's content or software is strictly prohibited and constitutes a violation of intellectual property laws.

8. Privacy and Data Protection

We are committed to protecting your personal data. By using the Website, you acknowledge that your personal information will be processed in accordance with our Privacy Policy. We collect and process data to provide our services, verify identity, and ensure regulatory compliance. For full details on your rights and our data handling practices, please refer to the dedicated Privacy Policy page linked in the footer of the Website.

9. Changes to Terms

The Operator reserves the right to modify these Terms at any time to reflect changes in legislation, regulatory requirements, or business practices. Significant changes will be notified to Users via email or a prominent notice on the Website upon login. Continued use of the services following such notification constitutes acceptance of the revised Terms. If a User disagrees with the changes, they must cease using the Website and close their account.

10. Termination and Suspension

The relationship between the User and the Operator may be terminated by either party. The Operator maintains strict protocols for account closure to ensure the integrity of the platform.

10.1. Termination by the User

Users may close their account at any time by contacting Customer Support. Any withdrawable balance remaining in the account will be returned to the User, subject to the deduction of applicable withdrawal fees and compliance with anti-money laundering checks.

10.2. Termination by the Operator

The Operator reserves the right to suspend or terminate an account immediately and without prior notice if:

The User breaches any provision of these Terms.
The User is suspected of fraud, collusion, or illegal activity.
The User is found to be under the legal age.
The Account is associated with a self-exclusion program.

In cases of material breach or fraud, the Operator is not obliged to refund any deposits or winnings remaining in the account.

11. Governing Law and Jurisdiction

These Terms are governed by and interpreted in accordance with the laws of Spain, where the Operator's primary license (Dirección General de Ordenación del Juego - DGOJ) is held. However, this does not deprive Users residing in Canada of the protection afforded to them by provisions that cannot be derogated from by agreement by virtue of the law of their country of residence.

In the event of a dispute, the parties agree to first attempt to resolve the matter informally through the Operator's complaints procedure. If a resolution cannot be reached, disputes may be submitted to the jurisdiction of the courts of Spain, or where applicable, alternative dispute resolution entities recognized by the relevant regulatory authorities.

12. Contact Information

For any inquiries, complaints, or legal notices regarding these Terms or the services provided by sportium-bet, please contact our support team using the details below:

General Support & Inquiries: Please use the contact form available on the Website or email our support desk (email address visible in the Help Center).
Registered Office: SPORTIUM APUESTAS DIGITAL S.A.U., Spain.
Additional Operational Offices: Colombia, Panama, Mexico.