Responsible Gaming

At sportium-bet, we are steadfast in our dedication to providing a safe, secure, and entertaining environment for all our users at sportium-bet-ca.com. We believe that gaming should always remain a form of leisure, not a means to generate income or a way to escape financial difficulties. Our Responsible Gaming policy is designed to empower you with the knowledge and tools necessary to maintain control over your gaming experience. We are committed to preventing gambling-related harm and providing immediate, professional support should you feel your gaming habits are becoming problematic.

Risk Awareness and Behavioral Self-Assessment

Understanding the potential risks associated with online gambling is the first line of defense against addiction. While the majority of players at sportium-bet enjoy our services responsibly, it is crucial to recognize the early warning signs of problematic behavior.

Recognizing the Signs

Gambling addiction often develops gradually. We urge you to monitor your behavior for the following indicators:

• Preoccupation with Gambling: Constantly thinking about past gaming sessions or planning the next one, often to the detriment of other responsibilities.
• Chasing Losses: Returning to the games immediately after losing in an attempt to win back money, often resulting in larger losses.
• Escalation: Needing to wager larger amounts of money to experience the same level of excitement or "rush."
• Concealment: Lying to family, friends, or therapists to hide the extent of your gambling activities.
• Borrowing for Betting: Seeking loans, selling possessions, or using money allocated for bills to fund gambling accounts.
• Emotional Distress: Experiencing anxiety, depression, or irritability when attempting to cut down or stop gambling.

Self-Assessment Test

If you are unsure about your relationship with gambling, please honestly answer the following questions. A "Yes" to three or more indicates a high risk of compulsive behavior:

1. Do you stay away from work or study to gamble?
2. Do you gamble to escape from a boring or unhappy life?
3. When you run out of money while gambling, do you feel lost and in despair, feeling the need to gamble again as soon as possible?
4. Have you ever lied to cover up the amount of money or time you have spent gambling?
5. Have others criticized your gambling?
6. Have you lost interest in your family, friends, or pastimes due to gambling?
7. After losing, do you feel you must try and win back your losses as soon as possible?

Limits & Control Tools

To assist you in managing your gameplay at sportium-bet-ca.com, we provide a suite of customizable tools. We encourage all players to set these limits before they begin playing to ensure their expenditure remains within affordable boundaries.

Deposit Limits

You can manage your financial exposure by setting caps on the amount you can deposit over specific timeframes. These limits can be configured directly in your "My Account" section under the "Responsible Gaming" tab.

• Daily Limit: Restricts the total amount depositable within a 24-hour period.
• Weekly Limit: Restricts deposits over a rolling 7-day period.
• Monthly Limit: Restricts deposits over a rolling 30-day period.

Note: Decreases to limits take effect immediately. To prevent impulsive decisions, any request to increase or remove a limit is subject to a strict cooling-off period of 24 hours before it becomes active.

Session Time Limits

It is easy to lose track of time while playing. Our "Reality Check" and Session Limit tools allow you to enforce a maximum duration for your login sessions. Once the timer expires, your session will end automatically, or you will receive a prominent notification requiring you to acknowledge the time spent before continuing.

Time-Out (Cooling Off)

If you feel you need a short break to regain perspective, you can activate a "Time-Out." This is a temporary suspension of your account for a period ranging from 24 hours to 6 weeks. During this time:

• You will be unable to deposit funds or place bets.
• Your account will automatically reactivate once the selected period expires.
• We will suspend marketing communications during this period.

Self-Exclusion Procedures

For players who feel they have lost control or identify gambling as a significant problem in their lives, sportium-bet offers a robust Self-Exclusion facility. This is a formal request to block access to your account for a more extended period.

How to Self-Exclude

1. Navigate to the "Responsible Gaming" section in your account profile or contact our Customer Support team directly.
2. Select "Self-Exclusion" and choose your desired duration. Options typically range from 6 months to 5 years, or permanent exclusion (lifetime).
3. Confirm your decision. Once activated, this process is irreversible for the duration chosen.

Consequences and Terms

Upon self-exclusion, the following strictly enforced measures will take effect immediately:

• Account Lock: You will be denied access to your sportium-bet-ca.com account and any other accounts operated by our group under the same license.
• Financial Settlement: Any remaining withdrawable funds in your account will be returned to you according to our Withdrawal Policy. Any active bets may be voided or allowed to settle depending on the specific game rules and regulatory requirements.
• Marketing Block: We will remove you from all marketing mailing lists and prevent any promotional materials from being sent to you.
• New Accounts: You agree not to attempt to bypass this exclusion by creating new accounts. sportium-bet is not liable for losses incurred if you circumvent our detection systems using false data.

Support Resources and Professional Help

If you or someone you know is struggling with gambling, professional help is available. We strongly recommend contacting independent organizations that offer free, confidential advice.

Local Support for Canada

Residents of Canada have access to specialized provincial and national resources:

• ConnexOntario: 1-866-531-2600 (Available 24/7 for Ontario residents)
• Safety. Check. (RGC): Provides tools and resources specifically for Canadian players.
• Canada Safety Council: Offers a national referral service for gambling addiction.

International Support Organizations

Filtering Software

To further restrict access to gambling content across the internet, we recommend installing blocking software on your devices:

• Gamban: Blocks access to thousands of gambling sites and apps on all devices.
• BetBlocker: A free tool to control your internet usage and block gambling domains.

Help for Family and Friends

Gambling addiction impacts not just the player, but their entire social circle. If you suspect a family member or friend is struggling, approaching the subject requires care and empathy.

• Choose the Right Moment: Initiate the conversation in a calm, private setting when the person is not gambling or stressed.
• Focus on Feelings, Not Finances: express how their behavior makes you feel (e.g., "I am worried about you") rather than accusing them of wasting money.
• Be Prepared for Denial: It is common for individuals to deny the problem initially. Remain patient and consistent in your support.
• Seek Your Own Support: Organizations like Gam-Anon offer support groups specifically for the families of compulsive gamblers.

Operator's Commitment to Safety

At sportium-bet, we employ proactive measures to ensure the safety of our player base. Our dedicated Responsible Gaming team utilizes advanced automated systems to monitor gameplay patterns for indicators of risk.

These internal procedures include:

• Behavioral Analysis: We track metrics such as session duration, deposit frequency, and sudden increases in wager size.
• Interaction: If our system flags an account as "at-risk," we may intervene by sending a warning notification, suggesting a Time-Out, or directly contacting the player to conduct a welfare check.
• Verification: We perform rigorous Age and Identity Verification checks to prevent underage gambling and ensure that excluded individuals cannot rejoin under a different alias.

Updates to This Policy

We continuously review our Responsible Gaming tools and processes to align with the latest regulatory requirements in Canada and international best practices. Any significant changes to this policy or the availability of tools will be communicated to players via email or a prominent notification upon logging into sportium-bet-ca.com.

Last Updated: November 06, 2025

Contact & Feedback

If you have questions regarding our responsible gaming tools, need assistance setting limits, or wish to provide feedback on our player protection measures, please contact our dedicated team.

• Email: support@sportium-bet-ca.com (Subject: Responsible Gaming)
• Online Form: Accessible via the "Help" widget on our website.

Our support staff is trained to handle these inquiries with the utmost confidentiality and sensitivity.